Answers on the Spot

 

  • Getting Started

    • Can I try out your services for free?
    • What are credits？
    • How can I get matches I prefer?
    • Why are too many people contacting me?
    • How can I begin using the site?

     

  • General Information

    • How can I delete my account?
    • How can I get VIP status?
    • Can I delete my sent messages and media?
    • What is the blue checkmark for?
    • Can you send me a copy of my conversation with another member?

     

  • Users Profile And Settings

    • How can I check my credit balance?
    • How can I edit my profile?
    • How can I hide/unhide my profile?
    • How can I edit my contact list?
    • How can I locate my account ID number?

  • Services And Features

    • How can I video chat?
    • How can I audio call?
    • How can I send an audio/voice message?
    • How can I chat?
    • How can I email?

     

  • Membership Management

    • How can I get free membership?
    • How can I change my membership subscription package?
    • Why should I purchase a membership subscription if I need to buy credits?
    • When will my membership renew?

  • First Aid Kit

    • How can I unsubscribe my email from the mailing list?
    • Why can’t I use your services?
    • How can I disable video chat invites?
    • How can I block/unblock a member?
    • How can I change my email?