FAQ - NaughtyAge Help Center

๐Ÿ‘ค Account & Profile

Everything you need to know about your NaughtyAge account

How do I create a profile? โ–ผ

To create a profile on NaughtyAge:

  • Download the app or visit our website
  • Click "Sign Up" and choose your registration method (email or social login)
  • Complete the 5-step onboarding process
  • Add photos, share your interests, and complete verification
  • Start browsing matches!

๐Ÿ’ก Pro Tip: Complete your profile with at least 3 photos and fill out all prompts to get 4x more matches.

How do I edit my profile? โ–ผ

To edit your profile:

  • Go to your Account page (tap your profile icon)
  • Tap the "Edit Profile" button
  • Update your photos, bio, interests, or preferences
  • Tap "Save" to confirm changes
How do I delete my account? โ–ผ

To permanently delete your NaughtyAge account:

  • Go to Account Settings
  • Scroll down and tap "Delete Account"
  • Confirm your decision
  • Your account and all data will be permanently removed

โš ๏ธ Warning: This action cannot be undone. All matches, messages, and profile data will be permanently deleted.

How do I change my email or password? โ–ผ

To update your email or password:

  • Go to Account Settings
  • Tap "Email" or "Password"
  • Enter your new email or password
  • Confirm with your current password
  • Tap "Save" to apply changes

๐Ÿค– AI Matchmaking

How our AI finds your perfect match

How does AI matchmaking work? โ–ผ

Our AI matchmaking uses advanced algorithms to find your most compatible matches:

  • Voice & Text Analysis: AI analyzes your profile responses and voice intro
  • Value Matching: Matches based on shared values and interests
  • Behavioral Learning: AI learns from your interactions to improve suggestions
  • Compatibility Scores: Each match shows a score explaining why you're compatible

๐Ÿค– AI Insight: The more you use NaughtyAge, the smarter your matches become. Our AI continuously learns from your likes, messages, and feedback.

How many matches do I get per day? โ–ผ

Your daily matches depend on your subscription tier:

  • Free: 3 curated matches per day
  • Premium Monthly/Quarterly: Unlimited matches
  • Premium Annual: Unlimited matches + priority matching
Can I get more matches if I upgrade? โ–ผ

Yes! Upgrading to Premium unlocks:

  • โœ… Unlimited daily matches
  • โœ… AI conversation coaching
  • โœ… Advanced matching algorithms
  • โœ… Priority in match suggestions

Upgrade to Premium โ†’

๐Ÿ’ฌ Messages & Communication

Everything about messaging and connecting

How do I send a message? โ–ผ

To send a message on NaughtyAge:

  • Find a match or go to your matches list
  • Tap on a profile to open it
  • Tap the "Message" button
  • Type your message and tap send
  • Use AI suggestions for the perfect opener!
What are AI conversation suggestions? โ–ผ

AI conversation suggestions help you start and maintain engaging conversations:

  • Icebreakers: Personalized opening messages based on shared interests
  • Reply Suggestions: AI-generated responses when you're stuck
  • Tone Analysis: Ensures your messages hit the right note
How do I block or report someone? โ–ผ

To block or report a user:

  • Go to their profile
  • Tap the three dots menu (โ‹ฎ)
  • Select "Block" or "Report"
  • Follow the prompts to confirm
  • All reports are reviewed by our moderation team

๐Ÿ’Ž Subscription & Billing

Pricing, plans, and payment questions

What are the Premium plans? โ–ผ

NaughtyAge offers three Premium plans:

  • Monthly: $19.99/month โ€” Flexible, no commitment
  • Quarterly: $14.99/month โ€” Save 25% (billed $44.97 every 3 months)
  • Annual: $9.99/month โ€” Save 50% (billed $119.88/year)

All plans include a 7-day free trial with no credit card required.

How do I cancel my subscription? โ–ผ

To cancel your subscription:

  • Go to Account Settings
  • Tap "Subscription" or "Billing"
  • Select "Cancel Subscription"
  • Confirm your cancellation
  • Your subscription will end at the next billing cycle

โœ… No questions asked. You can cancel anytime with one click.

What happens to my Premium features if I cancel? โ–ผ

When you cancel your Premium subscription:

  • You'll keep Premium access until the end of your billing period
  • After that, you'll revert to the Free plan
  • Your profile, matches, and messages remain intact
  • You'll lose access to Premium features (unlimited matches, video calls, etc.)
Is my payment information secure? โ–ผ

Yes! We take payment security seriously:

  • ๐Ÿ”’ All payments processed through Stripe (PCI compliant)
  • ๐Ÿ”’ 256-bit SSL encryption
  • ๐Ÿ”’ We never store your full card details
  • ๐Ÿ”’ Biometric authentication available for payments

๐Ÿ›ก๏ธ Safety & Security

How we keep you safe

How is my data protected? โ–ผ

Your data security is our top priority:

  • ๐Ÿ”’ End-to-end encryption for all messages
  • ๐Ÿ”’ Secure servers with advanced encryption
  • ๐Ÿ”’ We never sell your personal data
  • ๐Ÿ”’ Regular security audits and penetration testing
  • ๐Ÿ”’ Two-factor authentication available
How do I report suspicious activity? โ–ผ

Report suspicious activity immediately:

  • Use the "Report" button on profiles or messages
  • Email our Safety Team at safety@naughtyage.com
  • All reports are confidential and investigated promptly
What are the red flags to watch for? โ–ผ

Be cautious of these red flags:

  • ๐Ÿšฉ Asking for money or financial help
  • ๐Ÿšฉ Moving conversations off-platform immediately
  • ๐Ÿšฉ Inconsistent stories or profile details
  • ๐Ÿšฉ Pressuring for personal information
  • ๐Ÿšฉ Refusing to video chat or verify

๐Ÿ›ก๏ธ Trust your instincts. If something feels off, report it.

โœ… Verification & Trust

Our verification process explained

What is Face Check verification? โ–ผ

Face Check is our AI-powered liveness verification system:

  • ๐Ÿ“ธ Take a live selfie following a random pose
  • ๐Ÿค– AI detects blood flow, texture, and facial features
  • โœ… Confirms you're a real person (not a bot or deepfake)
  • ๐Ÿ”’ Your face map is encrypted and stored separately

โœ… All new users must complete Face Check. This keeps our community safe and authentic.

Can I verify with an ID? โ–ผ

Yes! You can add optional ID verification:

  • Go to Account Settings โ†’ Verification
  • Select "Verify with ID"
  • Upload a photo of your government-issued ID
  • Receive a "Verified" badge on your profile
  • Builds trust with other members

๐Ÿ“บ Live Streaming

Everything about live streams

How do I watch a live stream? โ–ผ

To watch live streams:

  • Go to the "Live" tab in the app
  • Browse active streams
  • Tap on any stream to start watching
  • Engage with the streamer and other viewers via chat
  • Send virtual gifts to show appreciation
How do I host my own live stream? โ–ผ

To host a live stream:

  • You must be a Premium subscriber
  • Go to the "Live" tab and tap "Go Live"
  • Choose a stream title and category
  • Tap "Start Stream"
  • Interact with your viewers and grow your community

๐Ÿ”ฅ Pro Tip: Schedule your streams in advance to build an audience. The best times are evenings and weekends.

What are virtual gifts? โ–ผ

Virtual gifts are a fun way to support streamers:

  • ๐ŸŒน Rose โ€” 50 coins
  • ๐Ÿธ Cocktail โ€” 100 coins
  • ๐ŸงŠ Ice Breaker โ€” 150 coins
  • ๐Ÿ”ฅ Fire โ€” 250 coins
  • ๐Ÿ’Ž Diamond โ€” 500 coins
  • ๐ŸŽฐ "Naughty Night" โ€” 1000 coins

Purchase coins in-app and send gifts during streams!

๐Ÿ’ฌ Still have questions?

Our support team is here to help 24/7. Reach out anytime.